Returns & Exchanges
At The Magic Trunk, we want you to be completely enchanted by your purchase. If you are not entirely satisfied, you can return or exchange your items within 30 days of delivery provided they are in their original, unused condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing